Privacy Policy

Last Updated: 2 June 2026

At Dr Keisha Cares (“we”, “our”, or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, book services, or interact with us online.

This policy is designed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Dr Keisha Cares operates the website www.drkeishacares.com.

If you have any questions about this Privacy Policy or your personal data, you may contact us through the contact details provided on our website.

2. Information We Collect

We may collect and process the following information:

Personal Information

• Full name

• Email address

• Phone number

• Postal address

• Information submitted through contact forms

• Appointment or booking details

• Information voluntarily provided during consultations or enquiries

Technical Information

• IP address

• Browser type and version

• Device information

• Time zone settings

• Website usage data

• Cookies and analytics data

Sensitive Information

If you submit health or wellbeing-related information through forms or consultations, this may be considered special category data under UK GDPR. We only process such data where necessary and with appropriate safeguards.

3. How We Use Your Information

We may use your information to:

• Respond to enquiries and messages

• Provide services and support

• Manage appointments and bookings

• Improve our website and user experience

• Send important service updates

• Maintain website security

• Comply with legal or regulatory obligations

• Send marketing communications where consent has been provided

We will only process your information where we have a lawful basis to do so.

4. Lawful Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests

• Provision of health or wellbeing-related services where applicable

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality and analyse website traffic.

Cookies may help us:

• Understand how visitors use the website

• Improve website performance

• Remember user preferences

You can control or disable cookies through your browser settings.

We may also use analytics services such as Google Analytics to collect anonymous usage statistics.

6. Sharing Your Information

We do not sell your personal information.

We may share your data with trusted third parties where necessary, including:

• Website hosting providers

• IT and technical support providers

• Booking or scheduling platforms

• Payment processors

• Professional advisers or legal authorities where required by law

All third parties are expected to process your information securely and lawfully.

7. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We only retain your personal information for as long as necessary to:

• Fulfil the purposes outlined in this policy

• Comply with legal, regulatory, or professional obligations

• Resolve disputes and enforce agreements

When information is no longer required, it will be securely deleted or anonymised.

9. Your Rights

Under UK data protection law, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your information

• Restrict or object to processing

• Withdraw consent at any time

• Request data portability

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us through the details on our website.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review their privacy policies separately.

11. Children’s Privacy

Our website and services are not intended for children under the age of 13 without parental or guardian involvement.

We do not knowingly collect personal information from children without appropriate consent.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services.

Any updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the contact information provided on our website.

Website: www.drkeishacares.com